Roy and Moss toil in the squalid basement of a huge company, fielding IT help desk calls. Roy has a lousy attitude coupled with an eye for the ladies. Moss is dressed by his mother and has an aerosol can of water clipped ot his belt. Into their life of 'users,' pizza, science fiction and firewalls comes middle manager Jen, a spunky can-do career gal who doesn't know one end of a laptop from another. Now Jen will introduce real life to the guys who email the fire brigade in an emergency, invent a psycho for an internet dating site and display sympathetic PMS symptoms once a month.