Touchpoints

Touchpoints

Creating Powerful Leadership Connections in the Smallest of Moments

Book - 2011
Average Rating:
1
Rate this:
"A fresh, effective, and enduring way to lead?starting with your next interaction. Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. But in TouchPoints, Conant and Norgaard argue that these?and every point of contact with other people ? are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values. Through previously untold stories from Conant's tenure as CEO of Campbell Soup Company and Norgaard's vast consulting experience, the authors show that a leader's impact and legacy are built through hundreds, even thousands, of interactive moments in time. The good new is that anyone can develop "TouchPoint" mastery by focusing on four essential components: head, heart, hands and touch. Promotes a new intuitive model of rational, active, and wise leadership practices. Shows how the authenticity of a leader is tested during every informal, every day. Introduces four integrated commitments that are foundational to mastering the TouchPoints: the commitment to inquiry, reflection, practice, and continuous improvement. Compelling and transformative, this book shows how TouchPoint mastery can turn otherwise ordinary moments into powerful opportunities for influence with lasting impact?one TouchPoint at a time."--Provided by publisher.
Publisher: San Francisco, CA : Jossey-Bass, 2011
Edition: 1st ed
ISBN: 9781118004357
1118004353
Branch Call Number: 658.409 CON
Characteristics: 173 p. : ill. ; 24 cm
Additional Contributors: Norgaard, Mette

Opinion

From the critics


Community Activity

Comment

Add a Comment

c
crepka
Dec 07, 2013

Don't waste your time. This book sets a new standard for fluff even among all the other "management theory" drivel out there.

Age

Add Age Suitability

There are no ages for this title yet.

Summary

Add a Summary

There are no summaries for this title yet.

Notices

Add Notices

There are no notices for this title yet.

Quotes

Add a Quote

There are no quotes for this title yet.

Explore Further

Browse by Call Number

Recommendations

Subject Headings

  Loading...

Find it at ELPL

  Loading...
[]
[]
To Top